Last Updated: September 28, 2026
Welcome to ÉRMOSA Skin Studio. These Terms & Conditions govern your use of the ÉRMOSA Skin Studio website, including our online store, skincare products, facial services, appointment booking, and other services offered through our website.
By accessing or using our website, purchasing products, or booking an appointment through our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
1. ABOUT ÉRMOSA SKIN STUDIO
ÉRMOSA Skin Studio is a professional skincare studio offering customized facial services and curated professional skincare products.
Our services and product recommendations are intended to support individual skincare goals and are not intended to diagnose, treat, cure, or prevent any medical condition.
Results from skincare products and facial services may vary from person to person.
2. FACIAL SERVICES & APPOINTMENTS
Appointments are available through our online booking system.
When booking a service, you agree to provide accurate and current information regarding your contact information, skincare concerns, allergies, sensitivities, medications, and any other information that may be relevant to your service.
ÉRMOSA Skin Studio reserves the right to modify or adjust a service when necessary based on the condition of the skin, disclosed sensitivities, contraindications, or other factors that may affect the safety or suitability of a treatment.
For the safety and comfort of our guests, we may decline or modify a service when we determine that a requested treatment is not appropriate for the client’s current skin condition.
Appointment cancellations, rescheduling, late arrivals, and no-show policies are governed by the policies presented during the booking process.
3. SKINCARE PRODUCTS
ÉRMOSA Skin Studio offers professional skincare products for purchase through our online store.
Because skincare is personal and every person’s skin is different, we recommend following product instructions and using products according to their intended purpose.
If you have known allergies, sensitivities, skin conditions, or concerns regarding whether a product is appropriate for you, please consult with a qualified healthcare professional before use.
Discontinue use and seek appropriate medical attention if you experience a severe or unexpected reaction.
ÉRMOSA Skin Studio is not responsible for reactions resulting from improper use of a product, failure to follow product instructions, undisclosed allergies or sensitivities, or use of a product contrary to its intended purpose.
4. ONLINE ORDERS & PAYMENT
By placing an order through our website, you agree to provide accurate billing, shipping, and contact information.
All orders are subject to availability and may be cancelled or refunded at our discretion when necessary, including in cases involving product availability, pricing errors, suspected fraudulent activity, or other order-related issues.
Prices and product availability may change without notice.
Payment must be successfully processed before an order is fulfilled.
5. SHIPPING & DELIVERY
Orders are shipped to the address provided at checkout.
ÉRMOSA Skin Studio is not responsible for delays caused by shipping carriers, incorrect or incomplete addresses provided by the customer, weather, holidays, or circumstances outside of our control.
Please review your shipping information carefully before completing your purchase.
Additional information regarding shipping, processing times, and delivery can be found in our Shipping Policy.
6. RETURNS & REFUNDS
Product returns and refunds are governed by our Refund & Returns Policy.
Please review that policy before making a purchase.
Certain products may not be eligible for return, including opened or used skincare products, products that are not in their original condition, final-sale items, and other items identified in our Refund & Returns Policy.
7. INTELLECTUAL PROPERTY
All content on the ÉRMOSA Skin Studio website, including but not limited to our business name, logo, branding, photographs, graphics, written content, service descriptions, product descriptions, and original materials, is owned by or licensed to ÉRMOSA Skin Studio unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or use our content or branding for commercial purposes without written permission from ÉRMOSA Skin Studio.
8. WEBSITE USE
You agree to use this website for lawful purposes only.
You may not use the website in a manner that could damage, disable, overburden, or interfere with the website or its operation.
You may not attempt to gain unauthorized access to any portion of the website, customer accounts, payment systems, or other systems connected to the website.
9. THIRD-PARTY SERVICES & LINKS
Our website may contain links to or integrations with third-party services, including payment processors, booking platforms, shipping providers, social media platforms, and other service providers.
These third parties may have their own terms, policies, and privacy practices. ÉRMOSA Skin Studio is not responsible for the policies or practices of third-party websites or services.
10. INFORMATION ON THIS WEBSITE
We make reasonable efforts to ensure that the information provided on our website is accurate and current. However, product information, pricing, availability, service offerings, and other website content may occasionally contain errors or become outdated.
ÉRMOSA Skin Studio reserves the right to correct errors, update information, change offerings, or make adjustments to the website at any time.
11. DISCLAIMER
Information provided through the ÉRMOSA Skin Studio website is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.
ÉRMOSA Skin Studio does not provide medical diagnosis or medical treatment.
If you have a medical condition, are under the care of a healthcare professional, are taking medication, or have concerns about whether a skincare treatment or product is appropriate for you, please consult your healthcare provider before proceeding.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, ÉRMOSA Skin Studio shall not be responsible for losses or damages arising from the use of our website, products, or services beyond the responsibilities expressly described in these Terms & Conditions.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
13. CHANGES TO THESE TERMS
ÉRMOSA Skin Studio may update these Terms & Conditions from time to time.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website following the posting of updated Terms & Conditions constitutes acceptance of the updated terms, to the extent permitted by applicable law.
14. CONTACT ÉRMOSA SKIN STUDIO
If you have questions regarding these Terms & Conditions, your order, our products, or our services, please contact us:
ÉRMOSA Skin Studio
Long Beach, California
Email: ermosaskinstudio@gmail.com
Phone: 562-675-0209
Studio Address: 3646 Long Beach Blvd, Suite 103, Long Beach CA 90807